Robert has spent 25 plus years working with both Fortune 500 and Government organizations to help them strengthen operations, increase productivity, and provide customer-perceived value. Throughout his career, he has focused exclusively on understanding and improving knowledge-intensive work in service, professional, administrative, and “non-manufacturing” processes.

He’s designed and facilitated hundreds of hours of classroom learning and also provides coaching and guidance in process improvement, process management, and change management to individuals at all organization levels.

During the last 10 years especially, Robert has been helping leaders within Client organizations plan, implement, and measure the results of their major organization change and improvement initiatives.

You may reach Robert by email at rwdamelio@gmail.com, or by phone at 214.995.1960.